Server outage apology

Valued Customer,

We would like to apologize for the inconvenience caused as a result of a 20-minute, MT4 server outage experienced on Friday morning on the 22nd of July 2022. Our backup server was overloaded as a result of excessive traffic caused by transactions of individual abnormal trading accounts.

We are currently working to make sure the issue isn’t repeated, by purchasing a large server space and preventing such unusual trading behavior. We would further like to assure you that the issue shall not persist in the future.

We thank you for your patience

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